Äksyt Ämmät

mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:Calibri;
mso-ansi-language:DE" lang="DE">Allgemeine Gesch mso-bidi-font-family:Calibri;mso-ansi-language:DE" lang="DE">ä mso-bidi-font-family:Calibri;mso-ansi-language:DE" lang="DE">ftsbebindungen                   Arial;mso-ansi-language:DE" lang="DE">Ä mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
mso-ansi-language:DE" lang="DE">ksyt mso-ascii-font-family:Arial;mso-ansi-language:DE" lang="DE">Ä "Times New Roman";mso-bidi-font-family:"Times New Roman";mso-ansi-language:
DE" lang="DE">mm mso-ascii-font-family:Arial;mso-ansi-language:DE" lang="DE">ä "Times New Roman";mso-bidi-font-family:"Times New Roman";mso-ansi-language:
DE" lang="DE">t Oy

mso-ansi-language:DE" lang="DE">• mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">                     Business Identity Code:
1040890-7

mso-ansi-language:DE" lang="DE">• mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">                     form of activity: Package
travel trader (Organiser), Travel agent mso-ansi-language:EN-US" lang="EN-US">

mso-ansi-language:DE" lang="DE">• mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">                     registration number:
1949/03/MjMv

mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">Security: Exempted
from the requirement to lodge security EN-US" lang="EN-US">

mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">Die Allgemeine
Gesch DE" lang="DE">ä mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">ftsbedingungen von
DE" lang="DE">Ä mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">ksyt mso-ascii-font-family:Arial;mso-ansi-language:DE" lang="DE">Ä mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
mso-ansi-language:DE" lang="DE">mm Arial;mso-ansi-language:DE" lang="DE">ä "Times New Roman";mso-bidi-font-family:"Times New Roman";mso-ansi-language:
DE" lang="DE">t Oy entsprechen der gesetzlichen Regelungen von Finnisch Competion and Consumer Authority und regeln das
Vertragsverh mso-ansi-language:DE" lang="DE">ä mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">ltnis zwischen uns
als Reiseveranstalter und Ihnen als Kunden. Bitte lesen Sie diese Allgemeinen
Gesch DE" lang="DE">ä mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">ftsbedingungen
aufmerks am durch (auf englisch) "Times New Roman";mso-ansi-language:DE" lang="DE">. mso-ansi-language:EN-US" lang="EN-US">

mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
mso-ansi-language:DE" lang="DE">Legislation EN-US" lang="EN-US">

mso-ansi-language:DE" lang="DE">• mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">                     Package Travel Act
(1079/1994)

mso-ansi-language:DE" lang="DE">• mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">                     Regulation (EC) No 261/2004
of the European Parliament and of the Council mso-ansi-language:EN-US" lang="EN-US">

mso-ansi-language:DE" lang="DE">• mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">                     Council Directive
90/314/EEC on package travel, package holidays and package tours

mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
mso-ansi-language:DE" lang="DE">Besondere Gesch DE" lang="DE">ä mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
mso-ansi-language:DE" lang="DE">ftsbedingungen von DE" lang="DE">Ä mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
mso-ansi-language:DE" lang="DE">ksyt mso-ascii-font-family:Arial;mso-ansi-language:DE" lang="DE">Ä "Times New Roman";mso-bidi-font-family:"Times New Roman";mso-ansi-language:
DE" lang="DE">mm mso-ascii-font-family:Arial;mso-ansi-language:DE" lang="DE">ä "Times New Roman";mso-bidi-font-family:"Times New Roman";mso-ansi-language:
DE" lang="DE">t

mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">Wir empfehlen
dennoch die Reisen Arial;mso-ansi-language:DE" lang="DE">ü "Times New Roman";mso-bidi-font-family:"Times New Roman";mso-ansi-language:
DE" lang="DE">ber unseren Partners zu buchen. Wenn Sie lieber eine direkte Buchung mso-ascii-font-family:Arial;mso-ansi-language:DE" lang="DE">ü mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
mso-ansi-language:DE" lang="DE">ber uns machen m Arial;mso-ansi-language:DE" lang="DE">ö "Times New Roman";mso-bidi-font-family:"Times New Roman";mso-ansi-language:
DE" lang="DE">chten, lesen Sie bitte folgende Sachen durch. mso-ascii-font-family:Arial;color:black;mso-ansi-language:DE" lang="DE">Ä mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:black;mso-ansi-language:DE" lang="DE">ksyt Arial;color:black;mso-ansi-language:DE" lang="DE">Ä "Times New Roman";mso-bidi-font-family:"Times New Roman";color:black;
mso-ansi-language:DE" lang="DE">mm Arial;color:black;mso-ansi-language:DE" lang="DE">ä "Times New Roman";mso-bidi-font-family:"Times New Roman";color:black;
mso-ansi-language:DE" lang="DE">t verkauft die Touren mso-ascii-font-family:Arial;color:black;mso-ansi-language:DE" lang="DE">ü mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:black;mso-ansi-language:DE" lang="DE">ber Reiseb mso-ascii-font-family:Arial;color:black;mso-ansi-language:DE" lang="DE">ü mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:black;mso-ansi-language:DE" lang="DE">ros weltweit und auch in Finnland. Sehe die mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:black;mso-ansi-language:EN-US" lang="EN-US">Partnerliste auf unserer Homepage mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:blue;mso-ansi-language:EN-US" lang="EN-US">http://www.aksytammat.fi/de/home/ mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:black;mso-ansi-language:EN-US" lang="EN-US">. Wir stehen gerne f mso-ascii-font-family:Arial;color:black;mso-ansi-language:EN-US" lang="EN-US">ü mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:black;mso-ansi-language:EN-US" lang="EN-US">r die direkten Anfragen zur Verf mso-ascii-font-family:Arial;color:black;mso-ansi-language:EN-US" lang="EN-US">ü mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:black;mso-ansi-language:EN-US" lang="EN-US">gung. mso-ansi-language:EN-US" lang="EN-US">

mso-bidi-font-family:"Times New Roman";color:black;mso-ansi-language:EN-US" lang="EN-US">Wir
behalten uns alle Rechte f Arial;color:black;mso-ansi-language:EN-US" lang="EN-US">ü mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:black;mso-ansi-language:EN-US" lang="EN-US">r die Bilder und Texte vor. Das heisst
alle Fotos z. B. auf der Homepage geh Arial;color:black;mso-ansi-language:EN-US" lang="EN-US">ö mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:black;mso-ansi-language:EN-US" lang="EN-US">ren zu mso-ascii-font-family:Arial;color:black;mso-ansi-language:EN-US" lang="EN-US">Ä mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:black;mso-ansi-language:EN-US" lang="EN-US">ksyt mso-ascii-font-family:Arial;color:black;mso-ansi-language:EN-US" lang="EN-US">Ä mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:black;mso-ansi-language:EN-US" lang="EN-US">mm mso-ascii-font-family:Arial;color:black;mso-ansi-language:EN-US" lang="EN-US">ä mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:black;mso-ansi-language:EN-US" lang="EN-US">t. In Fotogallerie sind auch Fotos von
Alexandra W color:black;mso-ansi-language:EN-US" lang="EN-US">ü "Times New Roman";mso-bidi-font-family:"Times New Roman";color:black;
mso-ansi-language:EN-US" lang="EN-US">nsch und Liisa Klippel. mso-ansi-language:EN-US" lang="EN-US">

mso-bidi-font-family:"Times New Roman";color:black;mso-ansi-language:EN-US" lang="EN-US">Wir
behalten uns auch das Recht f Arial;color:black;mso-ansi-language:EN-US" lang="EN-US">ü mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:black;mso-ansi-language:EN-US" lang="EN-US">r die mso-ascii-font-family:Arial;color:black;mso-ansi-language:EN-US" lang="EN-US">Ä mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:black;mso-ansi-language:EN-US" lang="EN-US">nderungen im Tagesprogramm in den Touren. mso-ascii-font-family:Arial;color:black;mso-ansi-language:EN-US" lang="EN-US">Ä mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:black;mso-ansi-language:EN-US" lang="EN-US">ksyt mso-ascii-font-family:Arial;color:black;mso-ansi-language:EN-US" lang="EN-US">Ä mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:black;mso-ansi-language:EN-US" lang="EN-US">mm mso-ascii-font-family:Arial;color:black;mso-ansi-language:EN-US" lang="EN-US">ä mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
color:black;mso-ansi-language:EN-US" lang="EN-US">t ist CSR zertifiziert und organiziert
umweltfreundliche und faire Touren. EN-US" lang="EN-US">

mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
mso-ansi-language:DE" lang="DE">1 mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">. "Times New Roman";mso-bidi-font-family:"Times New Roman";mso-ansi-language:
DE" lang="DE"> Reisevertrag

mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">Die Anmeldung kann
schriftlich oder auf elektronischem Weg erfolgen mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">. mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
mso-ansi-language:DE" lang="DE"> Nach der Anmeldung erh mso-ascii-font-family:Arial;mso-ansi-language:DE" lang="DE">ä mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
mso-ansi-language:DE" lang="DE">lt der Kunde eine schriftliche Reisebest mso-ascii-font-family:Arial;mso-ansi-language:DE" lang="DE">ä mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
mso-ansi-language:DE" lang="DE">tigung Arial;mso-ansi-language:DE" lang="DE">ü "Times New Roman";mso-bidi-font-family:"Times New Roman";mso-ansi-language:
DE" lang="DE">bersandt.

mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
mso-ansi-language:DE" lang="DE">2. Bezahlung der Reise mso-ansi-language:EN-US" lang="EN-US">

mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">Mit schriftlicher
Best DE" lang="DE">ä mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">tigung wird eine
Rechnung zugeschickt. Wir verlangen keine Anzahlungen. Sehe die Package Travel
Act und Register von Package Travel companies: mso-ansi-language:EN-US" lang="EN-US"> mso-bidi-font-family:"Times New Roman";color:blue;mso-ansi-language:DE" lang="DE">http://www.kuluttajavirasto.fi/en-GB/packagetravel/.
mso-bidi-font-family:"Times New Roman";mso-ansi-language:DE" lang="DE">Der
Gesamtreisepreis ist nach der Reise zu bezahlen. Wenn die Buchung mso-ascii-font-family:Arial;mso-ansi-language:DE" lang="DE">ü mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
mso-ansi-language:DE" lang="DE">ber ein Reiseb Arial;mso-ansi-language:DE" lang="DE">ü "Times New Roman";mso-bidi-font-family:"Times New Roman";mso-ansi-language:
DE" lang="DE">ro, Reiseveranstalter oder eine Vereinigung kommt, k mso-ascii-font-family:Arial;mso-ansi-language:DE" lang="DE">ö mso-hansi-font-family:"Times New Roman";mso-bidi-font-family:"Times New Roman";
mso-ansi-language:DE" lang="DE">nnen wir die Rechnung 21 Tage vor der Reise schicken.

General
terms for package tours

These
general terms approved on 30 June 2009 have been negotiated between The
Association of Finnish Travel Agents and the consumer ombudsman.

1. Area of
application

1.1.
General terms for package tours

These
terms are applied to package tours of a duration of more than 2 days, that are
mainly acquired for private purposes and include, at the least, transportation
and accommodation and that are sold or offered for sale in Finland and whose
organizer (tour operator) has been established in Finland. Being housed with a
family is also considered accommodation.

1.2.
Additional terms

The tour
operator has the right to complement and specify the general terms for package
tours with additional terms that must not be to the disadvantage of the
passenger and contradictory to these general terms.

1.3.
Special conditions

The tour
operator has the right to apply special conditions that differ from these
general terms if the use of special conditions is justified due to the
exceptional nature of the tour, unusual regulations concerning the manner of
transportation (such as booking or sales terms of regular flights), exceptional
terms of accommodation due to the special nature of the tour or exceptional
conditions at the tour destination. The special conditions must not be to the
disadvantage of the passenger and in violation of the Act on Package Tours.

A tour
operator who applies special conditions in a case of cancellation and charges
the passenger for actual cancellation charges accordingly, must, if necessary,
produce documents on how they correspond to the different parts of the tour.

2. Package
tour contract and responsibility for fulfilling the contract

2.1. The
tour operator is responsible to the passenger for the package tour complying
with the contract. The responsibility also concerns the performance of
enterprisers (such as carrier companies and hotels) employed by the tour
operator in order to fulfill the contract.

2.2.
Travel agents (intermediaries) like tour operators are responsible for the
information they provide the passenger with as well as for fulfilling the
contract. Such responsibility, however, does not arise if upon making a
reservation the passenger is aware of who the tour operator is and of the fact
that the tour operator alone is responsible for fulfilling the obligations
indicated in the contract.

2.3.
Before concluding the contract, the passenger must be informed of whether the
tour operator or the travel agent has set a guarantee as defined in the Act on
Package Tour Operators and whether the guarantee covers the tour offered.

2.4. The
passenger may fill his obligation to inform as defined in these general terms
by contacting either the tour operator or the travel agent.

Communicating
a fault in the package tour must be carried out as instructed in clause 13.4.

2.5.
Content of the contract

The tour
includes all the services and arrangements that have been agreed upon between
the passenger and the tour operator. Upon evaluating the contents of the
contract, all contract terms provided in advance either in writing or
electronically as well as the information given in the tour operator mso-ascii-font-family:Calibri;mso-ansi-language:EN-US" lang="EN-US">’s brochures and other marketing and
travel documents must be considered.

2.6.
Travel documents and travel insurance

Before
concluding the contract, the tour operator must provide the passenger with the
general information about the travel documents required as well as about the
time generally required for acquiring them.

Following
the instructions provided by the tour operator, the passenger must personally
acquire the documents required for the travel (passport, visa, vaccination
certificates) and check their and the flight ticket mso-ascii-font-family:Calibri;mso-ansi-language:EN-US" lang="EN-US">’s correctness and correspondence.
The passenger must also check the departure times of transportation. If the
tour operator has fulfilled their duty to inform, it is not liable to the
passenger for the damage caused if the travel is prevented or interrupted due
to insufficient or incorrect travel documents (such as a damaged passport) or
due to having been denied a visa or not having acquired one.

The tour
operator is not liable for any voluntary insurance the passenger may require
during the tour. The passenger is personally responsible for his insurance
cover and its coverage for cases such as cancellation of the tour.

2.7.
Possible safety risks at the tour destination

Before the
journey, the tour operator must inform the passenger about possible special
risks related to the tour as well as about the health regulations concerning
the travel and the stay at the destination. The passenger must also be provided
with additional instructions concerning possible illnesses, accidents or like
events that may occur during the tour.

In
addition to the passenger himself, local authorities at the destination are
mainly responsible for the passenger Calibri;mso-ansi-language:EN-US" lang="EN-US">’ EN-US" lang="EN-US">s safety. The passenger must behave with consideration for the local
circumstances at the destination.

Essential
information regarding safety at the destination as well as other essential
information about the destination is available at the Ministry for Foreign
Affairs and the National Institute for Health and Welfare; from for example the
respective websites www.formin.fi and www.thl.fi. The

passenger
should acquaint himself with the conditions at his destination using sources
such as the abovementioned.

2.8.
Obligation to assist

Should the
passenger fall ill, have an accident or become the victim of a crime or face
any other similar misfortune during the tour, the tour operator must assist him
with securing medical services or arranging premature return travel, and, in
cases of crime or accidents, assist with the necessary procedures. The
passenger is responsible for the cost of these or any other necessary special
arrangements (such as new transportation, extra hotel nights or possible extra
costs inflicted on the tour operator) that the tour operator has made due to
the passenger Calibri;mso-ansi-language:EN-US" lang="EN-US">’ EN-US" lang="EN-US">s predicament. Should a situation indicated in clause 11.1.b arise, the
tour operator must, in the same manner as described above, assist the passenger
and, as much as possible, aim to limit the damages and inconveniences befalling
the passenger.

If the
tour operator has no staff at the destination to assist the passenger, the tour
operator must inform prior to the tour the passenger of where and how to locate
and contact a local representative (name, contact details etc.) of the tour
operator or travel agent if necessary or provide the same information about
contactable local offices. If there are no such representatives or offices, the
passenger must be informed about how to reach the tour operator or the travel
agent if necessary.

2.9.
Passenger mso-ansi-language:EN-US" lang="EN-US">’ EN-US" lang="EN-US">s obligations and responsibility

2.9.1.
During the tour, the passenger must obey the instructions and regulations given
by the authorities, tour operator or his representative that are related to the
realisation of the tour, as well as obey the regulations of the hotels and
carriers.

2.9.2. The
passenger must not disturb other passenger with his behaviour. If the passenger
significantly disregards his obligation, he may be denied departure or he may
be removed from the tour. In this case the passenger is not entitled to a
refund and he is solely responsible for the costs of his repatriation.

2.9.3. The
passenger is responsible for damages that he willfully or through careless
behaviour causes the tour operator or a third party through, for example,
violation of the abovementioned regulations.

2.9.4. The
passenger must provide the tour operator with contact details through which he
is contactable both prior to the tour as well as during it.

3.
Concluding the contract and paying the price of the tour

3.1. The
contract is binding for the passenger when the reservation fee defined by the
tour operator is paid within the period defined by the tour operator.

3.2. The
total payment of the price shall be made within the time given by the tour
operator or otherwise agreed upon. After paying the price of the tour, the
passenger has the right to receive the relevant travel documents in good time
prior to the departure.

4.
Passenger mso-ansi-language:EN-US" lang="EN-US">’ EN-US" lang="EN-US">s right to cancel the tour without special reason

The
passenger may cancel the tour without special reason as follows:

4.1.a) No
later than 28 days prior to departure by paying the tour operator the service
fee defined beforehand.

b) Later
than 28 but no later than 14 days prior to departure by paying the reservation
fee.

c) Later
than 14 days but no later than 48 hours prior to departure by paying 50 % of
the price of the tour.

d) If the
tour is cancelled later than 48 hours prior to departure, the tour operator has
the right to charge the full price of the tour.

4.2. If
the tour is priced based on a party of two or more passengers being
accommodated in the same room or apartment and one of the party cancels his
tour, the tour operator has the right to charge a reasonable additional fee due
to the cancellation. The person cancelling and the rest of the party are
together responsible for paying the additional fee for the tour operator.

4.3. If
the tour is not cancelled and the passenger does not arrive at the agreed point
of departure at the agreed time or if he can not take part in the tour due to
not having the necessary travel documents (such as a valid passport, visa,
personal identification papers or a vaccination certificate) due to reasons
that he is responsible for, he is not entitled to a refund.

4.4.
Cancellations costs may differ from the ones described in sections 4.1. and
5.1. if the tour is of the nature that requires the application of special
conditions (section 1.3.). The amount or basis of cancellation costs must be
indicated in the special conditions.

5.
Passenger mso-ansi-language:EN-US" lang="EN-US">’ EN-US" lang="EN-US">s right to cancel the tour because of a major occurrence

5.1. The
passenger has the right to cancel the tour and get the tour price refunded with
the service fee subtracted, if it would be unreasonable to demand that he
participates in the tour due to the fact that

a) he or a
person close to him becomes the victim of a sudden serious illness or accident
or dies. Such close persons are a spouse, a party of a couple in cohabitation,
children, parents, parents in law, siblings, grandchildren, grandparents or
travel companions that have booked the tour together with the passenger and
according to the contract are to be accommodated in the same room or apartment;
or

b) the
passenger or the travel companion together with whom he has booked the tour
encounters an unforeseen and major occurrence that makes it unreasonable to
demand that he participates in the tour. Companion passengers are the
passenger's children or parents, or other persons that according to the
contract are to be accommodated in the same room or apartment as the passenger
in question. An unforeseen and serious occurrence may be such as major damage
to property, for example, fire in the passenger's home.

5.2. The
passenger must inform the tour operator about the cancellation instantly.

The reason
for the cancellation must be verified with a reliable account, for example, a
doctor's cer-tificate, a protocol from a police investigation or a certificate
provided by an insurance company. The verification must be delivered to the
tour operator as soon as possible and no later than two weeks after the reason
for the cancellation of the tour occurred, provided it is not unreasonably
difficult for the passenger to comply with the set time period.

5.3. If
the price of the tour is based on a party of two or more persons being
accommodated in the same room or apartment and one of the group members cancels
his tour because of a major obstacle indicated in section 5.1., the tour
operator does not have the right to charge the additional fee mentioned in
section 4.2. The tour operator does, however, have the right to carry out
reasonable changes to the accommodation of the rest of the group due to the
cancellation, provided that the quality of the tour does not suffer.

5.4. When
it comes to cancellation costs, section 4.4. is also applied.

6. The
passenger mso-ansi-language:EN-US" lang="EN-US">’ EN-US" lang="EN-US">s right to cancel the tour due to changes made by the tour operator or
due to the circumstances at the destination

6.1. The
passenger may cancel the tour if

a) either
the departure of the tour or the return time is altered by more than 30 hours
from the time originally agreed upon,

b) the
tour operator significantly alters the arrangements of the tour otherwise. A
significant change is, for example, a change of carrier that significantly
increases the travel time, a change of the destination or a change that clearly
reduces the quality of the accommodation,

c) he has
valid reason to believe that it will not be possible to carry out the tour as
agreed without jeopardizing his life or health due to actions of war, natural
disaster, strike or similar events at or near the destination. When evaluating
the reason for the cancellation, one must take into account the position of the
Finnish authorities to the matter,

d) he has
other valid reason to believe there will be a major fault in the tour
operator's performance.

6.2. The
passenger must inform the tour operator about the cancellation of the tour
without delay.

6.3.
Section 9.4. states the right to cancel the tour due to upward price revision.

6.4. When
the passenger cancels the tour in cases described above, he has the right to
have the tour price refunded. If the cancellation is caused by reasons other
than as described in clause 6.1.c. the passenger is also entitled to
compensation for such expenses that have been caused by the tour but become
needless due to the cancellation.

In cases
described in clauses 6.1.a., 6.1.b. and 6.1.d., the passenger has the right to
alternatively demand that the tour operator arranges a new, equivalent tour for
the same price as already paid for the original tour. In addition, section 11.3.
is applied to the substitute tour.

7. The
passenger mso-ansi-language:EN-US" lang="EN-US">’ EN-US" lang="EN-US">s right to interrupt the tour and rescind the contract

7.1. The
passenger has the right to interrupt the tour if

a) the
tour operator has grossly failed to fulfill his obligations or the realisation
of the tour in some other respect turns out to be so erroneous that the tour
does not meet the purpose originally intended. On these grounds, the passenger
also has the right to rescind the contract after the tour; or

b) a
situation referred to in clause 6.1.c. occurs during the tour.

7.2. If
the passenger interrupts the tour or rescinds the contract, he has the right to
have the tour price and other payments made to the tour operator refunded. If
the tour operator's performance has benefitted the passenger, the passenger
must pay a compensation to the tour operator, the amount of which corresponds
to the value of the performance for the passenger.

7.3. If
the passenger interrupts the tour on grounds described in clause 7.1.a., the
tour operator must at his own expense arrange the passenger's return transport,
if necessary. The transportation must take him to the starting point of the
tour or to some other agreed destination on a carrier similar to the
origi-nally agreed one.

7.4. If
the passenger has the right to rescind the contract based on clause 7.1.a., he
can alternatively demand that the tour operator provides a new, equivalent tour
for the price he has paid for the original tour. In addition, section 11.3. is
applied to the replacement tour.

7.5. If
the passenger interrupts the tour on grounds described in clause 7.1.b. and the
tour operator does not in accordance with section 2.8. assist him with
arranging repatriation, the passenger may himself take the necessary actions.
However, the passenger must try to minimise the costs and other damage that may
possibly befall the tour operator.

8.
Passenger mso-ansi-language:EN-US" lang="EN-US">’ EN-US" lang="EN-US">s right to change the contract and transfer it to a third person

8.1. No
later than 28 days prior to the departure, the passenger has the right to
change the date of departure, the destination or the hotel by paying the
service fee as well as the price of the new tour. The tour operator has the
right to interpret later changes as a cancellation of the tour and booking of a
new one.

8.2. The
passenger has the right to change the passenger information or transfer his
rights according to the contract to a third person fulfilling the conditions
that possibly have been set for participation in the tour. T